Disbursement Officer-GL4

Listing reference: capbg_000048
Listing status: Closed
Apply by: 4 September 2024
Position summary
Industry: Financial Services
Job category: Analysis and Economic Research
Location: South-East District
Contract: Permanent
Remuneration: GL4
EE position: No
Introduction
Responsible for disbursement of loans, monitoring of incoming settlements and accounts closure, management of CPDP and BOTUSAFE processes, ensuring refunds are processed every month and query resolution.
Job description

1. Loan Disbursement 
•    Disbursement of loans within 48hrs.
•    Reconciliation of payments disbursed and loans approved.
•    Ensure compliance with the lending policy of the company.
•    Attend to returned funds
•    Send out proof payments
•    Ensure files are KYC complaint.
•    Maintain query register related to disbursement.
•    Be vigilant and on the guard for fraud.
•    Reporting of fraud incidents immediately.
•    Aim to meet monthly set targets.
 
2. Incoming & Outgoing Settlements
•    Ensure loans are closed immediately funds are received.
•    Reconcile the settlement accounts.
•    Retain clients and reduce settlements
 
3. Accurate & Timely Reporting
•    Guide the team to develop standard and ad hoc reports and metrics as required
•    Daily reports – Sales and Settlements 
•    Cancelled loans reports
•    Rejected loans reports and reasons thereto.
 
4. CPDP and BOTUSAFE process &  Data Capturing
•    Management of data capturing
•    Ensure all loans erroneous captured  Creditec are deleted.
•    Check if each client have one loan at a time in the system.
•    Preparation and submission of Official deduction consent  forms. 
•    Preparation and payments of refunds
•    Manage Settlement and approval loans in CPDP system.
•    Maintain Error register for Data Capturers

Minimum requirements

Bachelors Degree in Business related qualifications
Mininum of 2 years in Microlending/Banking
Experience as Disbursment Officer will be an added advantage

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