Group Operational Risk Management Officer (SP7) - Group Enterprise Risk Management
Position summary
Introduction
Job description
Key Performance Areas
ORM Oversight Support
· Monitor subsidiary ORM submissions, highlight anomalies or gaps, and escalate issues to the Head.
· Review risk event reporting and root cause analysis for completeness and consistency.
· Assist in validating control effectiveness and tracking remediation.
ORM for Capricorn Group Ltd (Holding Entity)
· Coordinate risk identification and assessment processes for the holding company.
· Provide support to business risk owners in documenting risks, controls, and events.
· Prepare draft reports and dashboards for senior management review.
ORM System Administration & Data Quality
· Administer the Group ORM system: maintain taxonomy alignment, user access, and data integrity.
· Generate reports and dashboards, highlight emerging risk trends.
· Liaise with IT/Data Governance to ensure risk data supports reporting and decision-making.
Policy & Standards Support
· Draft guidance notes, templates, and FAQs to support subsidiaries in applying Group ORM standards.
· Assist in periodic reviews of Group ORM policy and methodologies.
· Benchmark practices against peers and report back findings.
Reporting & Metrics
· Compile consolidated ORM reporting packs for CRO, Head of ORM, and governance committees.
· Maintain Group KRI and loss event data sets.
· Support stress testing and scenario workshops by preparing inputs and collating outputs.
Training & Awareness
· Develop training material and awareness content for ORM practitioners.
· Support facilitation of workshops and onboarding sessions for new staff.
General
· Lead thematic reviews of specific operational risk areas (e.g., cyber incidents, fraud risk, outsourcing).
· Act as subject-matter advisor in subsidiary risk committee meetings.
· Take ownership of cross-entity improvement projects (e.g., system enhancements, KRI library).
Minimum requirements
Competencies
· Working knowledge of Basel operational risk principles and financial services regulation.
· Strong analytical and problem-solving skills, with ability to interpret data and identify trends.
· Proficiency with ORM systems, dashboards, and reporting tools.
· Good communication and facilitation skills.
· Collaborative, detail-oriented, and able to manage multiple tasks across entities.
· Working knowledge of Basel operational risk principles and financial services regulation.
· Strong analytical and problem-solving skills, with ability to interpret data and identify trends.
· Proficiency with ORM systems, dashboards, and reporting tools.
· Good communication and facilitation skills.
· Collaborative, detail-oriented, and able to manage multiple tasks across entities.
Qualifications & Experience
· Bachelor’s degree in Risk Management, Finance, Business, Law, or related field.
· 3–5 years’ experience in operational risk management or related discipline within financial services.
· Familiarity with ORM frameworks (Basel, GRICAF, Namibian regulatory environment) is an advantage.
· Experience in system administration, risk reporting, or data analysis preferred.
