Intermediate Feature Analyst (ATM & SSKs) (SP6)- Information Technology (Card Platform)
Listing reference: capgh_000269
Listing status: Under Review
Apply by: 7 October 2024
Position summary
Industry: Banking
Job category: Others: IT and Telecommunication
Location: Windhoek
Contract: Permanent
EE position: No
Introduction
The primary purpose of the position is to be part of a cross-functional Agile Team who define, build, test and deliver an increment of value in a short time box. The position is responsible to identify the needs of the business and then design solutions that meet the needs. The Senior Feature Analyst will work with stakeholders across all business units and third-party entities to define the functional and non-functional requirements, configure, design and test solutions which will enable the business to deliver revolutionary solutions through Self Service Devices deployed by the bank to automate and digitise services, specifically related to ATMs, BNAs and Self Service Bank Kiosks.
Job description
KEY PERFORMANCE AREAS (KPAs)
Agile Team responsibilities
oEstimates the size of backlog items
oDesign increments of value in a short timebox through:
oDefine – Independently elaborate and design features and stories to accomplish their mission
oBuild – Contain all skills necessary to create the artifacts to meet their mission
oTest – Ensure an artifact’s quality and performance
oDeliver – Validate that results address the intended business need
oEvaluation of technical feasibility
oApplication of product design best practices
oGuide system analysts within the Agile Team
oFrom time to time be a stand-in for the Scrum Master
Discovery – Discovering the underlying business need to be addressed
oDefines application problem by conferring with all stakeholders in a design workshop
oAnalysing existing business systems and data flows for the product area
oAnalyse and evaluate alternative solutions
oDesign increments of value in a short timebox through:
oDefine – Independently elaborate and design features and stories to accomplish their mission
oBuild – Contain all skills necessary to create the artifacts to meet their mission
oTest – Ensure an artifact’s quality and performance
oDeliver – Validate that results address the intended business need
oEvaluation of technical feasibility
oApplication of product design best practices
oGuide system analysts within the Agile Team
oFrom time to time be a stand-in for the Scrum Master
Discovery – Discovering the underlying business need to be addressed
oDefines application problem by conferring with all stakeholders in a design workshop
oAnalysing existing business systems and data flows for the product area
oAnalyse and evaluate alternative solutions
Analysing Requirements – Organizing, specifying and modelling the requirements
oWork closely with the business and the development team to understand and translate business requirements
oDetermine and document functional specifications
oDetermine and document data flows
oDetermine and document non-functional specifications
Specifying Requirements – Documenting the requirements in a format that can be shared with stakeholders
oTranslating business requirements into highly specified functional requirements and specifications
oDesigns solution by establishing specifications in collaboration with developers
oSpecify and shape the functional requirements and operations, the user interface and output and present the proposal to the user
oResponsible for visual designs using wireframes, mockups and prototypes
Build and support application solutions through configuration
oCreates solutions through standard, custom and/or advanced configuration options
oAbility to generate innovative solutions in collaboration with users, application vendors and other stakeholders
oProvide 3rd tier application support if 2nd tier support cannot resolve a problem
oProposes solutions to problems and provides timelines and costs to address the problem
oDebug and problem solve end to end solution
Validating and Verifying Requirements – Ensuring the requirements map to the real business need
oDrives the testing of solutions at each stage of the development cycle to ensure that the solutions work as designed
oCreates test plans, test cases and test scripts based on User Stories
oEmploys automated testing techniques, particularly to support regression testing across all technical platforms
oRun tests and diagnose problems in order to make sure that critical requirements are met
oUndertakes testing throughout iterations to prevent any time lag between development and release
Minimum requirements
CORE COMPETENCIES:
•Deciding and Initiating Action
•Leading and Supervising
•Working with People
•Relating and Networking
•Persuading and Influencing
•Presenting and Communicating Information
•Writing and Reporting
•Applying Expertise and Technology
•Learning & Researching
•Creating and Innovating
•Planning and Organising
•Delivering Results and Meeting Customer Expectations
•Following Instructions and Procedures
•Adapting and Responding to Change
•Coping with Pressures and Setbacks
•Achieving Personal Work Goals and Objectives
•Entrepreneurial and Commercial Thinking
•Deciding and Initiating Action
•Leading and Supervising
•Working with People
•Relating and Networking
•Persuading and Influencing
•Presenting and Communicating Information
•Writing and Reporting
•Applying Expertise and Technology
•Learning & Researching
•Creating and Innovating
•Planning and Organising
•Delivering Results and Meeting Customer Expectations
•Following Instructions and Procedures
•Adapting and Responding to Change
•Coping with Pressures and Setbacks
•Achieving Personal Work Goals and Objectives
•Entrepreneurial and Commercial Thinking
EXPERIENCE/KNOWLEDGE & SKILLS
•Foundational knowledge of Card Payments and Card Processing standards and protocols (E.g. MasterCard, Visa, UPI, ISO 8583/20022, etc.)
•Broad knowledge of hardware, software and software development
•Requirements gathering in an agile manner with user stories
•Strong experience of using testing automation technologies, tools and methods
•Able to write SQL queries, examining data, troubleshooting, writing documentation
•Know how to dive in and get immersed with the business, understand their objectives, and work closely with stakeholders and users at all levels of the organization
•Know how to build strong and effective relationships with stakeholders as well as developers
•Demonstrated solution architecture and solution design expertise
•Banking industry background that includes a working knowledge of effectively mapping technology to business challenges
•Minimum of 5 years IT and solution design experience
•Minimum of 2 years’ experience with ATMs, BNAs and/or other similar “financial self-service devices”
•Experience designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with experience with service-oriented architectures (SOA)
•Software implementation best practices, inclusive of Microservices deployments, Kubernetes, etc.
•Software Development Life Cycle
•Experience with formal software development processes and methodologies such as Waterfall, Agile, RUP, SCRUM or MSF
•Design and optimize SQL Server 2012 stored procedures
QUALIFICATIONS
•A bachelor's degree in Computer Engineering, Computer Science, Information Systems, or other similar qualification and experience.
•We are seeking an individual with extensive experience in the (ATM), (SSK), and Recyclers space . The ideal candidate will possess a deep understanding of the unique dynamics of the wallet landscape in Namibia.