Legal Collections Officer (SP5) - Legal Collections Department
Listing reference: capbw_001165
Listing status: Under Review
Apply by: 3 November 2023
Position summary
Industry: Banking
Job category: Credit Analysis and Risk Management
Location: Windhoek
Contract: Permanent
Remuneration: TBD
EE position: No
Introduction
Responsible for effective and efficient execution of legal collection activities of the Branch in compliance with the Bank’s credit policy and procedures in order to manage the non-performing loans.
Job description
Key Performance Areas (KPAs)
Financial Management
- Responsible for effective and efficient execution of financial targets related to legal collections.
Legal Collections
2.1 Collection of debts
- Responsible for effective and efficient execution of the debt collection policy, procedures and processes in compliance with the Bank’s credit policy and procedures.
2.2 Realisation of securities
- Responsible for effective and efficient realisation of all collateral securities ceded to the Bank in line with the Bank’s policy, procedures as well as applicable.
- Ensure that all collateral securities are legally valid and that they are kept safely in accordance with the Bank’s policy and procedures.
2.3 Auctions
- Planning and effective and efficient execution of auctions in liaison with other internal and external stakeholders.
Write-offs processing and recording
- Monitoring of accounts with no recovery possibilities to ensure that they are written-off in compliance with the Bank’s policies and procedures, as well as applicable legislation.
Relationship Management
- Building and enhance long term working relationships with both internal and external stakeholders including clients, e.g. attorneys, branches, etc.
- Enhance and maintain effective and efficient working relationship with existing clients.
- Provide professional customer service to both internal and external clients at all times.
Management of Collateral Documentation
- Responsible for effective and efficient administration of agreements and collateral documentation in compliance with the Bank’s policies and procedures. For example,
- following up on insurances, insolvent and deceased estates and bond cancellations
Compliance, Risk and Support
- Responsible for effective and efficient administration of legal collection internal processes and procedures in order to ensure compliance with the Bank’s risk framework to minimise risk.
- Work closely with relevant internal stakeholders such as risk department, internal auditing in managing all risks related to legal collections.
- Provide support and guidance to various stakeholders such as branches, attorneys, etc. on risk matters related to legal collections.
Routine Administration
- Responsible for effective management and control of all routine administrative activities related to legal collection in the branch in compliance with the Bank’s policies, procedures, rules and regulations.
- Responsible for effective and efficient management and submission of reports to relevant stakeholders.
CORE COMPETENCIES
• Adhering to principles & values
• Relating and Networking
• Writing and Reporting
• Applying Expertise and Technology
• Analysing
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking
Minimum requirements
EXPERIENCE/KNOWLEDGE & SKILLS
• Knowledge of the system and processing activities
• Knowledge of the legal collection service and legal processes in the Bank as well as those prescribed by Law
• Debt collection experience
• Minimum 2 years experience in a legal collections environment
QUALIFICATION
- A certificate in a commercial field
- A qualification in a legal field will be an added advantage.