Scrum Master (SP8) - Information Technology - Process Automation Platform
Position summary
Introduction
Job description
MAIN OUTPUTS / KPA’S
High Performance Team and Output
Detailed Description
1.1 Lead a high-performance team by facilitating problem-solving and empowering the team through Agile coaching, support and presence.
1.2 Guide and improve the team output through application of scrum methodologies.
1.3 Support the team and act as a buffer to outside interference to ensure team autonomy is maintained.
1.4 Supervise team communication and ensure that hindrances are removed for the team to jointly reach the objectives of a sprint or of the project.
1.3 Collaborate with product owners and develop teams/hybrid team on sprint planning, facilitation process and ceremonies, etc.
1.5 Ensure that team is productive and is focused on project activities.
1.6 Ensure team is highly motivated to cope with pressures.
Stability of Environment / Lessons Learned
Detailed Description
2.1 Conduct daily stand-ups to enhance transparency and assess progress toward the sprint goal.
2.2 Lead weekly reflections, conduct root cause analysis of product bugs/issues to prevent recurrence.
2.3 Resolve conflict within the team or between the team and the Product Owner to ensure that team stays focused on project activities.
2.4 Collaborate with hybrid teams on sprint planning, processes and ceremonies.
2.5 Facilitate sprint planning meetings.2.6 Tool maintenance and reporting.
2.7 Conduct retrospectives after each sprint to identify areas for improvement of future sprints.
Facilitate Agile and DevOps Practices Within Team
Detailed Description
3.1 Ensure team understands Agile methodology and DevOps practices/principles.
3.2 Ensure that the right tools are available to the team to effectively perform their duties.
3.2 Facilitate cooperation and collaboration amongst teams across all platforms.
3.3 Coach team constantly to ensure best practice adoption.
3.4 Balance the cost of changing course with the benefits of efficiency.
3.5 Assist the team to improve their workflow.
Administration
Detailed Description
4.1 Monitor and control timesheets for budgetary purposes.
4.2 Collate and write reports.
4.3 Ensure adherence to all relevant compliance and governance framework.
4.4 Manage all risks and related complexities within the process.
Minimum requirements
ACADEMIC QUALIFICATIONS
Minimum
l Bachelor’s Degree in Computer Science / Information Systems / Information Technology / Software Engineering
l Scrum / SAFe Certifications
l Certifications in Agile
Ideal
l Project Management Certification
l Masters’ Degree in Computer Science / Information Systems / Information Technology / Software Engineering
RELEVANT EXPERIENCE
l Ten (10) years’ IT project management background
l Five (5) years’ banking experience
l Exposure to Scrum/SAFe methodology
Minimum time spent in job (To become fully competent/induction period)
l Six (6) months’ exposure to Group infrastructure and IT processes.
KEY RELATIONSHIP INTERFACES (relationships with key parties in work-related issues)
l Product Owners
l Teams (Software Development)
l Relevant Internal Stakeholders
ADDITIONAL TRAINING OR KNOWLEDGE
l Agile methodology; software development and software development lifecycle management.
l Sound understanding of Banking (Products & Services).
l Software and configuration knowledge.
l Understanding of team dynamics.
l Business Acumen.
CORE COMPETENCIES AND SKILLS
l Emotional Intelligence
l Excellent problem-solving skills to navigate complex projects.
l Leadership skills; also, situational leadership skills.
l Coaching skills.
l Team motivator
l Adaptability.
l Excellent verbal and written Communication
l Collaboration.
l Motivational skills to empower and bring out the best in your team.
l High stress tolerance.
l Planning and organizing skills to manage multiple tasks, meetings, resources and priorities.
l Business analysis (focusing on continuous improvement)
l Writing and reporting skills.
l Persuading and influencing skills.
l Decisive.
l Action orientation.
l Initiative.
l Inter-cultural intelligence.
l Open-minded enough to be challenged.
l Interpersonal sensitivity.
l Trustworthy.