Grow branch profitability through advances, liabilities, assets and interest/non-interest revenue

Develop forecasts, financial targets and business plans for the branch in line with the total bank budget

Responsible for planning, management and execution of the Branch’s budget.

Management of Sales 

Identify potential growth areas for the branch and analyze trends and competitive environments.

Identify and utilise opportunities for revenue growth to deliver on sales targets

Customer Focus

Relationship and Stakeholder Management

Building long-term working relationships with both internal and external stakeholders to enhance work delivery, collaboration and innovation

Overall responsible for the Customer Relationship Management model in the Branch.

Colleague

People Management

Provide management and leadership capabilities in the Branch.

Ensure effective workforce planning and people capacity requirements for the branch.

Overall responsible for performance and talent management in the branch.

Compliance & Conduct

To be Anti-Money Laundering Complaint

Know Your Customer

Living the values of Bank Gaborone

Must abide by, and uphold the Bank’s “Code of Conduct” regarding: professionalism, commitment, reliability, confidentiality, brand loyalty