Sales Advisor (RB4) Okahao Service Centre
Listing reference: capbw_001154
Listing status: Closed
Apply by: 26 October 2023
Position summary
Industry: Banking
Job category: Customer Service
Location: Oshakati
Contract: Permanent
EE position: No
Introduction
Assist the Sales Manager/Branch Manager in identifying potential growth areas for the branch, analyze trends and competitive environment, development and execution of the sales plan as well as enhance a sales culture in the branch.
Job description
KEY PERFORMANCE AREA (KPAs)
1. Execution of Sales Strategy
· Assist the Sales Manager/Branch Manager in identifying potential growth areas for the branch and analyze trends and competitive environment.
· Responsible for the execution of the sales plan for the branch.
· Responsible for effective and efficient sales administration.
2. Financial Management
Assist the Sales Manager/ Branch manager in the planning and execution of the department’s budget, e.g. driving sales targets, after sales service to minimize dormant accounts.
3. Client Service Delivery
· Responsible for the management of client relationships by ensuring that clients are handled in a professional manner.
· Provide correct information to clients in order to address their specific needs
4. Behavioural Competencies (Essential)
a) Interacting and presenting
· Relating and networking
· Persuading and influencing
b) Analyzing and Interpreting
· Analysing
c) Organizing and Executing
· Delivering and meeting customer expectations
· Planning and organizing
d) Adapting and Coping
· Adapting and responding to change
e) Enterprising and Performing
· Entrepreneurial and Commercial thinking
· Achieving personal work goals and objectives
f) Supporting and cooperating
· Working with people.
Minimum requirements
Qualifications
Diploma in a commercial field with 5 years’ general banking/sales experience
Experience in credit and collateral will be an added advantage
Valid Driver’s License is mandatory
Expertise/Knowledge/Skills
Adequate knowledge of Banks products and services, credit principles, sales and administration.
Computer literacy essential (Word, Excel)
Good management and leadership skills
Excellent interpersonal relationship skills
Skills in analyzing and evaluating financial information.
Good writing skills