Benefits & Financial Services Administrator (GL7)

Listing reference: capbw_003076
Listing status: Online
Apply by: 10 March 2026
Position summary
Industry: Banking
Job category: Banking, Finance, Insurance. Stockbroking
Location: Windhoek
Contract: Permanent
EE position: No
Introduction
Is responsible to take new appointees through the onboarding process (explanation of benefits; completion of forms). Ensure timeous registration or termination of various Benefits. Perform several other administrative duties related to benefits and for the finances of the HC Department.
Job description

    1.   BENEFITS ADMINISTRATION (pENSION FUND; MEDICAL AID; SOCIAL SECURITY; LEAVE; GROUP LIFE                   COVER, SPOUSAL AND FAMILY LIFE COVER) 

  •  Is responsible for new employee onboarding in terms of benefit administration. Check all appointment packs for accuracy in terms of supporting documentation and liaise with HC BP’s as required.   
  • Explain benefits to employees as requirede.g. new mothers, change in marital status. Ensure that all forms are completed timeously and correctly.  

  • Is responsible for the administration of resignations, dismissals, disability, death, terminated contracts and retirements as required. Inform relevant service providers.  

  • Distribute benefit statements and beneficiary nomination forms amongst staff members bi-annually. Receive and submit amendments to such nomination to RFS to update member records timeously. Ensure the Group Life Beneficiary form is submitted for filing.  

  • Discuss benefits with employees, assist with completion of forms (upon appointment). Assist family members with completion of forms and collecting of documents required for death claims.   

  • Liaise with administrators and the member regarding payouts and outstanding documents. 

  • Deal with all relevant queries from employees and/or administrators pertaining to any benefit. 

  • Attend to any ad hoc requests from the Principal Officer of the Capricorn Group Retirement Fund.  Administer Long Service Awards (printing and distribution of certificates). 

       2.    Human capital budget and expenditure 

  •  Compile monthly reconciliations of the HC budget, petty cash and VISA accounts for Manager timeously and correctly.   
  • Ensure accurate and timeous submissions of monthly HC stationary orders on SAP. 

  • Assist HC in assessing budgets prior to procuring goods and services. 

  • Prepare all HC purchase requests and administration of PR requests onto the SAP system. Ensure that appropriate motivation is supplied.  

  • Investigate qualitative and quantitative discrepancies between goods ordered and received. Process goods receipts accurately. Provide feedback on open requisitions and answer queries from the finance department and vendors.  

  • Generate monthly open purchase order reports, identify and investigate unusual items and report accordingly.  

  • Assist vendors with the onboarding process as required. 

     3.  CONTINUOUS IMPROVEMENTS/PROJECTS 

  •  Provide input into process enhancements and share with management to enhance flow. 

     4.  RISK MANAGEMENT 

  •  Is constantly aware of risks and proactively identify and make recommendations to manager, e.g. appointment packs from HC BP’s. 

     5.  General 

  •  Perform any other reasonable and lawful instructions/ tasks from designated supervisors and ensure that duties are carried out on time and correctly. 

Minimum requirements

Qualification:
  • Diploma in related field (Business/Finance/HR)  
  • Bachelor’s Degree in Business/Finance/HR 

Experience:  
  • Two years in benefits’ administration with a general HR background  
  • Excellent computer skills in Microsoft Windows environment, advanced skills in Excel and relevant software.  
  • Knowledge of SAP; Smart HR and D-Bit. 
  • Knowledge of Human Resources Management 
  • Excellent knowledge of Labour and other relevant Legislation and Regulations
 
   

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