Scrum Master (MT3) - Information Technology: Card Platform
Position summary
Introduction
Job description
MAIN OUTPUTS / KPA’S
High Performance Team and Output
· Lead a high-performance team by facilitating problem-solving and empowering the team through Agile coaching, support and presence.
· Guide and improve the team output through application of scrum methodologies.
· Support the team and act as a buffer to outside interference to ensure team autonomy is maintained.
· Supervise team communication and ensure that hindrances are removed for the team to jointly reach the objectives of a sprint or of the project.
· Collaborate with product owners and develop teams/hybrid team on sprint planning, facilitation process and ceremonies, etc.
· Ensure that team is productive and is focused on project activities.
· Ensure team is highly motivated to cope with pressures
Stability of Environment / Lessons Learned
· Conduct daily stand-ups to enhance transparency and assess progress toward the sprint goal.
· Lead weekly reflections, conduct root cause analysis of product bugs/issues to prevent recurrence.
· Resolve conflict within the team or between the team and the Product Owner to ensure that team stays focused on project activities.
· Collaborate with hybrid teams on sprint planning, processes and ceremonies.
· Facilitate sprint planning meetings.
· Tool maintenance and reporting.
· Conduct retrospectives after each sprint to identify areas for improvement of future sprints.
Facilitate Agile and DevOps Practices Within Team
· Ensure team understands Agile methodology and DevOps practices/principles.
· Ensure that the right tools are available to the team to effectively perform their duties.
· Facilitate cooperation and collaboration amongst teams across all platforms.
· Coach team constantly to ensure best practice adoption.
· Balance the cost of changing course with the benefits of efficiency.
· Assist the team to improve their workflow.
Administration
· Monitor and control timesheets for budgetary purposes.
· Collate and write reports.
· Ensure adherence to all relevant compliance and governance framework.
· Manage all risks and related complexities within the process.
Minimum requirements
ACADEMIC QUALIFICATIONS
Minimum
· Bachelor’s Degree in Computer Science / Information Systems / Information Technology / Software Engineering
· Scrum Certification
· Certifications in Agile
· Card Experience 3 years minimum
· DevOps experience 2 years
Ideal
· Project Management Certification
· Masters’ Degree in Computer Science
RELEVANT EXPERIENCE
Minimum
· Ten (10) years’ IT project management background
· Exposure to Scrum/SAFe methodology
Minimum time spent in job (To become fully competent/induction period)
· Six (6) months’ exposure to Group infrastructure and IT processes.
KEY RELATIONSHIP INTERFACES
· Product Owners
· Teams (Software Development)
· Relevant Internal Stakeholders
ADDITIONAL TRAINING OR KNOWLEDGE
· Agile methodology; software development and software development lifecycle management.
· Software and configuration knowledge.
· Understand all IT platforms.
· Sound understanding of Banking.
· Understanding of team dynamics.
· Business Acumen.
CORE COMPETENCIES AND SKILLS
· Emotional Intelligence
· Excellent problem-solving skills to navigate complex projects.
· Leadership skills; also, situational leadership skills.
· Coaching skills.
· Team motivator
· Adaptability.
· Excellent verbal and written Communication
· Collaboration.
· Motivational skills to empower and bring out the best in your team.
· High stress tolerance.
· Planning and organizing skills to manage multiple tasks, meetings, resources and priorities.
· Business analysis (focusing on continuous improvement)
· Writing and reporting skills.
· Persuading and influencing skills.
· Decisive.
· Action orientation.
· Initiative.
· Inter-cultural intelligence.
· Open-minded enough to be challenged.
· Interpersonal sensitivity.
· Trustworthy.
