KEY PERFORMANCE AREAS (KPAs)

1.   Sales Administration

•          Responsible for the execution of administrative activities of sales.
•          Ensure completeness and correctness of sales documentation.
•          Execution of sales reports
•          Handling of E-channel queries

 2.   Sales Support

•         Provide the necessary support to the sales team in order to enhance client service delivery.

 3.   Client Service

•          Ensuring that clients are handled in a professional manner.
•          Provide correct information to clients in order to address their specific needs.

 4. Behavioural Competencies

a)   Interacting and presenting

• Relating and networking

b)   Organizing and Executing

• Delivering and meeting customer expectations
•  Planning and organizing

c)   Adapting and Coping

• Adapting and responding to change

d)   Enterprising and Performing

• Achieving work goals and objectives

e)   Supporting and cooperating

•  Working with people

• A certificate in banking
• Sales experience will be an added advantage

• 2 Years' general banking experience
• Adequeate knowledge of Banks products and services, credit principles, sales and administrqation and e-channels (Digital platform)
• Computer literqacy essential (Word, Excel)
• Excellent interpersonal relationship skills
• Skills in analyzing and evaluation financial information
• Good writing skills